General Inquiries for All Sports:
Billing or Payment Questions:
Refunds for sports programs are generally not accepted. Prime Sports Management may voluntarily offer refunds in the event where a program did not fill to capacity.
In order to request a refund, a written email should be sent to firstname.lastname@example.org with a detailed explanation for the request. After
the request has been received and reviewed by our program. A decision to move forward with the refund and how much of the cost will be refunded will be made.
Unfortunately, refunds will NOT be assessed for programs due to the following:
● Weather cancellations
● Unhappy with team assignment
● Request not honored
● Scheduling Conflicts
In the event that the child was medically unable to participate in the sport he/she had registered for, a note from a doctor on letterhead indicating that the participant cannot participate is required.